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For editors who may be inclined to expand this article, here are some potential sources, copied from an AfD for this article:
Books:
Airport engineering By Norman Ashford, Paul H. Wright. p. 316
The modern airport terminal: new approaches to airport architecture By Brian Edwards. p. 116
Planning and Design of Airports, Fifth Edition By Robert Horonjeff, Francis McKelvey, William Sproule. p. 412.
Scholarly articles:
"Baggage Claim Area Congestion at Airports: An Empirical Model of Mechanized Claim Device Performance", Atef Ghobrial, Carlos F. Daganzo, Tarif Kazimi, in Transportation Science Vol. 16, No. 2, May 1982, pp. 246-260
"Maximum Inventories in Baggage Claim: A Double Ended Queuing System", James J. Browne, James J. Kelly, Philippe Le Bourgeois, in Transportation Science, Vol. 4, No. 1, February 1970, pp. 64-78
"The use of queueing models in design of baggage claim areas at airports", WA Barbo, in Transportation Research Board, 1967.
