A big issue (for this article and in general):

• Reference to SP2 breaking install, mentions alternate solution that I believe is only available at Compusol and after payment of a small fee. This represents a substantial barrier to entry by users who would like to do a test drive. We have a “vital” interest in keeping the product and unique features available to new users, because while Ecco may be showing its age, some people are leaving the ranks and new blood .would be good. While Ecco is doomed in the long-term, its unique abilities need to be on display for as long as possible so that we can hope for the development of a supported product with the same power

Need:

• list of support sites (usually at the bottom of the page,

• a graphic of outline with columns with some data – possibly Will Ussery’s GTD template since that is a hot topic.

• A simple high level explanation of columns and the power they give

• a list of common problems and references or info on solution (reference compusol initially?, then maybe bring in here further down the road?)

• List of which Palm and Treo devices can be synchronized and limitations. Do some of their recent devices run the Microsoft flavour of PDA OS (and are therefore not compatible with Ecco?)

• stay compliant with Wikipedia formatting "standards".

• when we start to have subsections to deal with specific subtopics (some listed below) use format like what is used throughout Wikipedia. Would include automatic generation of table of contents etc.

• Open Source discussion

• Utilities in Yahoo library with some description (ideally by topic)

• Utilities such as EccoHelpers, Ivitar software such as VB toolkit etc,

• History of product. Introduced in, development stopped in ...

• Open Source discussion, respectful of Netmanage.

• Possible use of a portal down the road. (like a sub site I think)