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Hello, I'm here to offer updates based on recent changes at Avaya. Last month, Avaya emerged from Chapter 11 bankruptcy, bringing with it a number of changes that make portions of this article out-of-date. Also, several parameters in the infobox have not been updated in a while, so they are certainly dated and should be revised (The company is now public; it has a stock symbol; it has a new CFO; there are 2017 figures available for revenue, operating income, net income, total assets and number of employees). To help do this, I have prepared revised text for the introduction and infobox. I'll explain my proposed changes and provide Wiki-formatted text below.

Company description

• The current company description is outdated. Avaya is referred to in recent sourcing as a business communications company that does unified communications and contact center services. I'm seeking to update the company description based on the most recent coverage.
  • Avaya replaces longtime CEO amid bankruptcy restructuring, Silicon Valley Business Journal
  • Forecasting the future of the unified communications industry, TechTarget
  • Avaya emerges from Chapter 11 bankruptcy, ZDNet

Customer locations

• Referring to "over one million customer locations worldwide, with operations divided globally into five regions" is inaccurate—and unsourced. The number of customer locations is 220,000, as per the company's "At a Glance PDF

Public company

• The existing introduction includes Avaya's ranking on Forbes' list of America's largest private companies. The problem with this is that Avaya became a public company once again in late December 2017 as it emerged from Chapter 11 bankruptcy. I'm proposing additional detail to clarify Avaya's status as a newly public company. As per WP:CITELEAD, I did not provide inline citations for the introduction. However, I have included links below for the detail on Avaya emerging from Chapter 11 bankruptcy should editors feel they are necessary.
  • We’re back! Avaya emerges from Chapter 11, Barron's
  • Avaya (AVYA) Re-Emerges from Chapter 11; Seeks to List on NYSE by End of January - William Blair

My proposed infobox makes the following changes:

• Changes company type to public
• Adds stock symbol
• Adds AT&T as a predecessor
• Replaces the former CFO with current CFO Patrick O’Malley
• Replaces 2014 financial figures with 2017 figures
• Updates number of employees citing a Law360 story

Revised infobox

Avaya Inc.

Company type	Public
Traded as	AVYA
Industry	Technology
Predecessor	Lucent Technologies AT&T
Founded	2000; 24 years ago (2000)
Headquarters	Santa Clara, California , United States
Area served	Worldwide
Key people	Jim Chirico (CEO) Patrick O’Malley (CFO)
Revenue	US$3.27 billion (FY 2017)[5]
Operating income	US$137 million (FY 2017)[5]
Net income	US$(182 million) (FY 2017)[5]
Total assets	US$5.89 billion (FY 2017)[5]
Number of employees	8,700 (2017)[6]
Website	avaya.com

Full disclosure: I am here on behalf of Avaya as part of my work with Beutler Ink. As I do have a financial COI, I do not intend to make any edits to the live article. My hope is that an uninvolved editor or editors are able to review my proposed updates and make edits as appropriate. @Miniapolis and Kendall-K1: Pinging you both as I see you've made helpful edits to update this page in the past, are still active, and might be interested to help with these changes. Thanks in advance! 16912 Rhiannon (Talk · COI) 15:23, 10 January 2018 (UTC)[reply]

Thanks Miniapolis for reviewing my request and making the infobox changes. Did you have any questions or feedback on the introduction updates? Thanks! 16912 Rhiannon (Talk · COI) 17:25, 10 January 2018 (UTC)[reply]

No, although the Forbes and Law360 sources aren't open-access; Forbes wanted me to disable my adblocker and Law360 required registration, but neither is your fault :-). All the best, Miniapolis 17:39, 10 January 2018 (UTC)[reply]

Thanks again and sorry to bug, Miniapolis: apologies if I'm being obtuse, but are you declining the introduction updates because you're not able to review those sources? Would it help for me to send you the text of them so you can check them both? Thanks! 16912 Rhiannon (Talk · COI) 17:57, 11 January 2018 (UTC)[reply]

I replaced the infobox, just noting that the sources were difficult to check (not your fault). All the best, Miniapolis 18:36, 11 January 2018 (UTC)[reply]

I think we might have crossed wires here, Miniapolis: I'd also suggested updates to the lede / introduction as well as to the infobox. Below is my suggestion again for the introduction. Could you take a peek? 16912 Rhiannon (Talk · COI) 18:55, 11 January 2018 (UTC)[reply]

Done; sorry I missed it the first time. All the best, Miniapolis 15:13, 13 January 2018 (UTC)[reply]

Thank you, Miniapolis! And also to Kendall-K1 for that tweak to the Law 360 citation -- I wasn't aware of that "registration" parameter but it makes sense and I'll be sure to use from now on. 16912 Rhiannon (Talk · COI) 14:05, 16 January 2018 (UTC)[reply]

For full disclosure I am an Avaya employee. I hope an uninvolved editor or editors are able to review my proposed updates and make edits as appropriate. My first time recommending any changes, so I am trying to ensure I adhere to policies. The intention is only to update incorrect or outdated information, plus recommend updates to improve the article quality.

Infobox proposed updates:

Change 'Traded as' symbol to 'AVYA'

Sources: https://www.marketbeat.com/stocks/NYSE/AVYA/ https://www.businesswire.com/news/home/20230215005536/en/NYSE-to-Suspend-Trading-Immediately-in-Avaya-Holdings-Corp.-AVYA-and-Commence-Delisting-Proceedings https://www.fool.com/quote/nyse/avya/

Change 'Key people' to 'Patrick Dennis (CEO)

Sources: https://www.businesswire.com/news/home/20240710554642/en/Avaya-Announces-CEO-Leadership-Transition https://www.avaya.com/en/about-avaya/newsroom/pr-us-240710/ https://www.uctoday.com/unified-communications/avaya-ceo-alan-masarek-to-retire-with-chair-patrick-dennis-stepping-up/

In the article, the section 'Management' is outdated. Section could be renamed 'Leadership Team'

Proposed updates:

Change: President & CEO - Patrick Dennis Sources: https://www.businesswire.com/news/home/20240710554642/en/Avaya-Announces-CEO-Leadership-Transition https://www.avaya.com/en/about-avaya/newsroom/pr-us-240710/

Remove as no longer listed on the leadership team: Executive Vice President - Shefali Shah https://www.avaya.com/en/about-avaya/ https://craft.co/avaya/executives JA15000 (talk) 09:34, 15 October 2024 (UTC)[reply]