Prime Healthcare Services

Company type	Privately held company
Industry	Health care
Founded	2001; 23 years ago (2001)
Headquarters	Ontario, California, U.S.
Number of locations	44[1] (2020)
Key people	Prem Reddy, (Founder, Chairman & CEO) Kavitha Bhatia, (President and Chair, Prime Healthcare Foundation & Chief Medical Officer of Strategy) Sunny Bhatia, (President & Chief Medical Officer) Sonia Mehta, (CEO Region II, Corporate Chief Medical Officer & Chief Academic Officer) Harsha Upadhyay (CEO, Region III) Sunitha Reddy, (Chief Revenue Officer & Vice President of Operations) Steve Aleman, (Chief Financial Officer)
Products	Health care services
Number of employees	45,000[2] (2021)
Website	primehealthcare.com

Prime Healthcare Services is a United States privately held healthcare company. It was established in 2001, by chairman and CEO Prem Reddy, MD, and operates 44 hospitals in 14 states. It is affiliated with the nonprofit Prime Healthcare Foundation.

Prime Healthcare Services began in 1985 when Dr. Prem Reddy founded Desert Valley Medical Group in Victorville, California.^[3] In 1992, Reddy established Primecare Medical Group and two years after he started building Desert Valley Hospital in Victorville.^[3]

In 1998, PrimeCare Medical Group and Desert Valley Medical Group were sold to PhyCor, a Tennessee‑based publicly traded company.^[4] In 2001, Dr. Prem Reddy founded Prime Healthcare Services, Inc. and reacquired Desert Valley Hospital.^[5]

Between 2005 and 2012, Prime Healthcare acquired a number of hospitals in California. Among them include:Chino Valley Medical Center, Sherman Oaks Hospital, Montclair Hospital Medical Center, Huntington Beach Hospital and others.^[6][7][8]

The healthcare company also acquired a number of hospitals between 2013 and 2020 in other locations across the United States. Among them include: Lower Bucks Hospital in Pennsylvania, Saint Mary's Regional Medical Center (Reno, Nevada), St. Mary's General Hospital (Passaic, New Jersey), and many others.^[9][10]

In July 2024, Prime Healthcare acquired nine Illinois hospitals from Ascension.^[11]

Prime operates 44 acute care hospitals in 14 states.^[12] The hospital network has over 45,000 employees and physicians and more than 8,700 patient beds.^[2] Prime Healthcare’s national corporate headquarters is located in Ontario, California.^[12]

The Prime Healthcare Foundation is an affiliated 501(c)(3).^[13] Reddy and his family established the Prem Reddy Family Foundation, which has supported several efforts, including one of country's newest schools of medicine at the California University of Science and Medicine, the Dr. Prem Reddy Nursing Laboratory at CSUSB, and the Dr. Prem Reddy Lecture Hall at Western University of Health Sciences.^[14]

• America's Greatest Workplaces for Mental Wellbeing 2024 Newsweek.^[15]

• Nationally Recognized as Top Socially Responsible Provider by Lown Institute.^[16]
• The Leapfrog Group Top Award for Quality & Safety Won.^[17]
• Patient Safety Excellence Award Recognized by Healthgrades.^[18]

• Named to 2022 Fortune/Merative 100 Top Hospitals List.^[19]

• Ranks Among Top 10 Cost-Efficient u.s. Health Systems by Lown Institute.^[20]
• Eisenberg Award for Innovation in Patient Safety in 2021.^[21]
• Awarded for Exceptional Performance and Quality Nationwide.^[22]
• Six Hospitals Named to 2021 Fortune/IBM 100 Top List.^[23]

• Named Among Nation’s Top 100 Hospitals; Five Get Everest Award.^[24]

• Two L.A. County Hospitals Named in Becker’s 2019 Top 100.^[25]

• Named Among Nation’s 100 Top Hospitals by IBM Watson Health.^[26]

• Four Hospitals Listed Among 49 With Lowest Serious Complications.^[27]

• Prime Healthcare Named a Top 15 Health System by Thomson Reuters.^[28]

In 2007, the Los Angeles Times ran a news story that alleged that the policies of Prime HealthCare Services, Inc., resulted in higher-than-average profits for the possible cost of patient care: "When Reddy's company, Prime Healthcare Services Inc., takes over a hospital, it typically cancels insurance contracts, allowing the hospital to collect steeply higher reimbursements. It has suspended services — such as chemotherapy treatments, mental health care and birthing centers — that patients need but aren't lucrative.... On four occasions since 2002, inspectors have found that Prime Healthcare facilities failed to meet minimum federal safety standards, placing their Medicare funding at risk."^[29]

In 2008 the State of California and Kaiser Permanente each sued Prime Healthcare over its balance billing practices and Kaiser obtained an injunction preventing Prime from continuing the practice; Prime had cancelled agreements with insurance companies when it acquired hospitals, leaving patients in an out-of-network situation resulting in higher costs, and has been aggressively pursuing patients including sending unpaid costs to collection agencies.^[30] This was the first of several suits between Prime and Kaiser. In June 2010 Kaiser sued Prime Healthcare for "trapping patients" and contended that Prime Healthcare needlessly admitted emergency department patients, rather than transfer them to Kaiser facilities and then sending their insurance companies highly inflated bills.^[31] Prime counter-sued Kaiser and the Service Employees International Union, claiming that Kaiser owed it $100 million in unpaid medical claims and that Kaiser and the union conspired to keep Prime out of the market;^[32] that suit was dismissed in 2012,^[33] and Prime appealed all the way to the US Supreme Court, which declined to hear the case in 2016.^[34] In 2015 both sides agreed on dropping their respective lawsuits and resolve them through confidential and binding arbitration.^[32]

In 2010 Prime Healthcare came under investigation by the US Department of Health and Human Services and the California Department of Justice about concerns over a reported spike in sepsis. The investigation centers around whether the spike in sepsis represents a large public health issue or multimillion-dollar Medicare fraud. Six Prime hospitals ranked in the 99th percentile of U.S. hospitals for sepsis and five were in the 95th percentile.^[35] In 2011 Prime Healthcare Service had high rates of kwashiorkor among its elderly patients. At Shasta Regional Medical Center, Prime reported 16.1% of its Medicare patients suffered from kwashiorkor, but California's average for Medicare patients is 0.2%.^[36] In 2011 California Watch reported that Prime Healthcare had a practice of transferring high numbers of patients from its emergency department to its hospital beds, specifically with patients on Medicare. Some families describe being trapped by doctors at Prime facilities and were unable to see their own doctor at another facility. Former Prime employees have described an orchestrated campaign of admitting Medicare and Kaiser patients, moving them from the emergency department to a hospital bed, in the interest of changing the fortune of a money-losing hospital.^[37] In September 2011, California Attorney General Kamala Harris rejected the approval for the sale of the Victor Valley Global Medical Center in Victorville, California, and stated that the sale would not be in the public interest.^[38]

In 2012, two executives at Prime Healthcare Services disclosed a patient's chart to multiple media outlets without the patient's express written consent. The release was in response to a California Watch article on Prime Healthcare Services billing practices at Shasta Regional Medical Center, which included claims by a Darlene Courtois about her treatment by Shasta. In this incident, Randall Hempling, the hospital CEO, and Dr. Marcia McCampbell, its chief medical officer, showed up at the offices of the Redding Record Searchlight and successfully convinced the paper's editor not to publish an article, echoing the California Watch claims by reference to Courtois' actual medical records.^[39]

In May 2016 US Department of Justice joined a qui tam case against Prime Health Care and its chief executive concerning Medicare fraud.^[40] The case was settled in August 2018 for $65 million, resolving the "allegations that 14 Prime hospitals in California knowingly submitted false claims to Medicare by admitting patients who required only less costly, outpatient care and by billing for more expensive patient diagnoses than the patients had (a practice known as "up-coding")."^[41] An additional case was settled in February 2019 for $1.25 million for similar allegations regarding two Prime hospitals in Pennsylvania.^[42]

In July 2021 US Department of Justice announce another settlement with Prime Health Care and its CEO Prem Reddy concerning kickbacks, overcharging for medical implants, and billing for a non-eligible provider by using another provider's billing identity. Dr. Reddy paid $1,775,000; and Prime paid $33,725,000.^[43]

This is a list of Prime Healthcare Services hospitals in the United States.

• Prem Reddy
• Montclair Hospital Medical Center
• La Palma Intercommunity Hospital
• Encino Hospital Medical Center

• Official website