A mobile virtual network enabler (MVNE) is a company that provides network infrastructure and related services, such as business support system, and operation support system to a mobile virtual network operator (MVNO).^[1] This enables MVNOs to offer services to their own customers with their own brands. The MVNE does not have a relationship with consumers, but rather is a provider of network enablement platforms and services.^[2]

MVNEs specialize in planning, implementation, and management of mobile services. Typically this includes SIM provisioning and configuration, customer billing, customer relationship management, and value-added service platforms. In effect, they enable an MVNO to outsource both the initial integration with the MNO, and the ongoing business and technical operations management. A related type of company is a mobile virtual network aggregator (MVNA). MVNE is a telecom solution, whereas MVNA is a business model which includes wholesale of an operator's airtime and routing of traffic over the MVNE's own switches.

The benefits of using an MVNE include a reduction in the upfront capital expenses of an MVNO due to reduced operational expenses via outsourcing management of business and technical operations.

Using an MVNE may not be appropriate for all MVNOs. The considerations for this decision are manifold; however, some of the key reasons for an MVNO to not use an MVNE would be:

• The MVNO is large enough to achieve volume efficiency when going direct to the host operator (usually several hundred thousand subscribers).
• The brand and distribution channels are sufficiently strong to negotiate a joint-venture or direct relationship and obtain better margins.
• The MVNO has access to existing telecom infrastructure, for example switches, international capacity, fixed infrastructure, and billing platforms.

• Business Process Framework (eTOM)
• Mobile network operator
• Mobile virtual network operator
• Operations, administration and management (OAM)